Terms & Conditions

Please read through the Terms & Conditions before making your orders. By sending in your orders would mean that you have accepted ALL the following Terms & Conditions.


General
  • All prices are quoted in Singapore Dollars (SGD).
  • No reservation of items is allowed. It work on a first pay first serve basis.
  • There is STRICTLY no refund or exchange for wrong orders. Please check your orders before confirming.
  • All prices are not including of postage charges. 
  • Snapshot of ATM receipt is needed for payment verification if your payment is made via ATM transfer.
  • Measurements might be different due to batch production. Please give allowance of 0.5" - 1".
  • Please allow for colour differences due to lighting and screen resolution.
  • We will not be reliable for any losses.
  • We reserve the rights to alter the Terms & Conditions at any point of time.

Ordering
  • To order, fill up the order form found under the page or send your orders directly to idemenquries@gmail.com.
  • Incomplete information or delay such as interbank transfer, no snapshot of ATM receipt etc will not be taken as a confirmed order. Please follow the required payment details which will be stated in the email invoice sent to you within 24 hours (if the item is still available) upon the submission of an order form.
  • If payment is not made within 24 hours upon receiving the invoice, items will be let out to other interested parties.

Payment
  • We only accept payment through DBS/POSB I-banking, ATM transfers and through meet-ups.
  • Attach snapshot of receipt for ATM transfer is required. Please keep the receipt till the item arrived. 

Delivery
  • Normal postage : $1 - $1.50 (Additional $0.50 for subsequent items)
  • Registered postage : $3.24 - $3.74 (Additional $0.50 for subsequent items)
  • We are not reliable for any loss mail. Registered postage or meet-ups is strongly encouraged.
  • There is no International shipping at the moment, only Singapore delivery.
  • Meet-ups are only currently available on purple line(any MRT station), timing wise is discuss-able 
  • Delivery to your door-step(by our delivery crew) on the date of payment is FREE if you purchase a minimum of $75 on a single purchase. 
Membership
  • A membership code will be given to you when you purchase with us the first time via email
  • For every $20 spend, you will receive 1 idempoint
  • idempoints can be used to offset postage charges or discount on certain apparels or accessories 



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